Client Service Insight - New Blog Worth Checking Out

Leo Bottary has spent 25 years in the PR business both on the agency and client sides.  He's passionate about client service.  His blog is not dedicated exclusively to law firm client service, but that's a big part of what I like about it.  The more our industry looks outward instead of inward for new ideas, the better.

Visit his site at http://clientserviceinsights.blogspot.com/